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In the event of a service disruption and
the train has to be stopped for a period of time:
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• Do not panic. Take
care of children and elderly passengers traveling with you.
• Stay calm. The emergency light and ventilation fans will
remain on.
• Do not force open the door or attempt to jump off the
train.
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• Listen carefully
to the in-train public address announcements. Follow the instructions
given by our staff.
• Use the Emergency Call button to inform our staff of
any emergency in the train.
•If necessary, shuttle bus services will be provided at
bus stops near the NEL stations. |
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If a problem develops while
a train is between two stations, the train will be brought to the
nearest station so that passengers can get off the train. However,
if an evacuation is necessary while the train is between two stations:
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• Listen
carefully to the in-train public address announcements. Follow
the instructions given by our staff.
• Stay calm. The emergency light and ventilation fans will
remain on.
• Do not panic. Take care of children and elderly passengers
travelling with you.
• Do not force open the door or attempt to jump off the
train.
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• Use the Emergency
Call button to inform our staff of any emergency in the train.
• Walk to the emergency exits at either end of the train
as directed by our staff.
• Go down the emergency exit ramp and walk between the
tracks as our staff guide you
to the nearest station. Follow the directional signs along the
tunnel wall.
• Use the staircase at each end of the platform to enter
the station. |
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