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FAQ

NextBus - General
   
NextBus on the Web
 
   
   
NextBus on Android
   
   
   
   
NextBus Blackberry phone
   
   
   
   
SBS Transit on the Mobile via iPhone
   
   
   
   
   
   
   
   
   
   
   
 
     
 

NextBus - General
What is NextBus?

NextBus is our SBS Transit app service and it offers bus arrival time estimation on a real time basis. You now have the convenience of knowing how many minutes away your bus is from your bus stop or how long more before the next bus departs from the bus interchange. NextBus is available on our website.

   
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How does NextBus predict bus arrival time?

All SBS Transit buses are equipped with global positioning devices that send location data to the LTA.

When "No current prediction" shows up instead, it means that the bus service is not operating at that point in time. Do check the operating details for the service to find out more.

NextBus provides commuters a convenient way to check the next bus arrival time at the office or at home before hitting the bus stops or on the go using portable devices with web access.

   
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Can we know if the next bus arriving is a wheelchair-accessible bus (WAB)?
Yes. The results will indicate '(WAB)' following the estimated time in minutes.
   
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NextBus on the Web
What are the requirements to use NextBus on the Web?
To enjoy this service, you would need to have internet access.
   
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Do I need to pay SBS Transit to access NextBus on the Web?
No. You do not need to pay SBS Transit to access NextBus, only the relevant internet access charges, if applicable.
   
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How can I save frequently queried bus service and number?
To save prefixed queries, you would need to register with us as a My NextBus user. You can click on "Add to My NextBus" when the results are displayed to save it as a shortcut link within your My NextBus page. You can save as many prefixed queries as you like.
   
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Can I personalise My NextBus to include bus interchanges or terminals?
No. NextBus departure feature is currently not available for My NextBus. Only NextBus arrival can be personalised for My NextBus.
   
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NextBus via Android
Where can I download SBS Transit app for Android?
It can be downloaded from Android Market, filename as SBS Transit.
   
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Do I have to pay to download SBS Transit app for Android?
No. This app is free. However, telco data charges apply.
   
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Which are the devices that support the use of SBS Transit app for Android?
This app can be only be used on smartphones, netbooks or tablets with Android Operating System 1.6 and above.
   
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NextBus via Blackberry
Where can I download SBS Transit app for Blackberry?
It can be downloaded from Blackberry World , filename as SBS Transit.
   
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Do I have to pay to download SBS Transit app for Blackberry?
No. This app is free. However, telco data charges apply.
   
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Which are the devices that support the use of SBS Transit app for Blackberry?
This app can only be used on Blackberry Q5, Q10 and Z10 with OS10 and above.
   
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SBS Transit App on the Mobile via iPhone
What is the full name of the app?
SBS Transit. SBS Transit app stands for Intelligent Route Information System. This system allows you to check for information about our bus services, including estimated arrival times, so that you can plan your journey better.
   
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Where can I download the SBS Transit app?
It can be downloaded from Apple App store.
   
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Where can the app be found in the app store?
The app can be found inthe Travel section, and also in the Navigation section inside the App store.
   
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Do I have to pay to download the SBS Transit app?
No. This app is free. However, telco data charges apply.
   
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Which are the devices that support the use of SBS Transit app?
Currently, this app can only be used on iPhone, iPad and iPod Touch with operating system iOS 4 and above.
   
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What are the features of this app?
  • Search: Find out how to get to your location on our bus and NEL/ LRT networks. For instance, if you are at Braddell Road and wish to know what bus to take to Jurong Bird Park, key in your start and end points, and we will tell you how to get there, based on shortest traveling time or walking distance. The app even tells you what time your bus is expected to arrive at the stop you are at!
  • Bookmarks: Lock in your favourite bus service, or the bus service(s) you take regularly and set alarms to remind you when to leave for the bus stop, so you will never have to miss your bus again.
   
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Do I need to adjust my phone settings to use the app?
No, when using the app, you would only need to switch your location settings to 'ON' in order to locate the bus stops near you, of up to 800 metres.
   
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Can I check the next train timings for NEL and LRT services using this app?
No. At this point in time the app only provides information on SBS Transit bus arrivals.
   
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Will I be informed if there is a delay in the bus arrivals?
Data is not automatically pushed to your mobile device. However, you can refresh your search results to determine if there has been a change in arrival timings.
   
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Can I check the distance I have travelled and how much I have to pay this app?
No, you can't. For fare calculation, please visit www. publictransport.sg.
   
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Will I be informed if a bus service skips any of its bus stop(s) due to a temporary route diversion?
No. This is because situations like these are dynamic. Hence, in such cases, the search result will be shown as 'No prediction'.
   
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