Update on Platform Screen Doors (PSD) at DT9 Botanic Gardens Station on the Downtown Line (updated on Friday, 5 May 2017)
Since the start of passenger service this morning, all the PSDs are back in full operation. We deeply apologise for the inconvenience caused. Meanwhile, together with the Land Transport Authority, we are looking into the cause of the incident.
(Issued on Wednesday, 3 May 2017)
Train services on the Downtown Line (DTL) were delayed this morning due to a signalling-related fault at DT9 Botanic Gardens Station. The Platform Screen Doors (PSD), which are controlled by the signalling system, malfunctioned about 5.45am and could not automatically open. Staff had to manually operate the doors whenever a train arrived at the station and this took some time which caused a delay to train services.
To enable our engineers to resolve the problem as soon as possible and minimise inconvenience to commuters, a decision was subsequently taken to close the platform at DT9 Botanic Gardens Station for trains heading towards Chinatown. With the closure of the platform, train services on the DTL could continue without delay on the Line.
The fault was rectified at 12.54pm and the platform opened for passenger service. Two doors (#5 and 6) will, however, remain closed for more in-depth repairs to be conducted during engineering hours tonight.
During normal operations, when a train enters a station, the signalling system will communicate with the train system so that both the PSD and train doors can be automatically opened at the same time for passenger boarding and alighting activities. However, this could not be done this morning at the DT9 Botanic Gardens Station.
We apologise to all affected commuters for the inconvenience caused.