SBS Transit AppCommuter Chat/Meet the Managers2019 F1Transport ServicesDo You Know?

WAB services and the accessible bus stops to PIWs.
How do I use my Ez-link card correctly when travelling on buses?
Why does the Bus Captain drive so slowly?

For enquiries on fares and fare cards, please contact TransitLink Hotline at 1800 225 5663

You may also contact TransitLink and SBS Transit for enquiries pertaining to bus/rail routes or service schedules.

You may provide your feedback or suggestions through the following channels:
  • Customer Service Hotline at 1800 - 287 2727 from Mondays to Sundays, including public holidays, from 7.30am to 8.00pm. We reserve the right to not entertain callers who are abusive to our call agents.
  • Online Feedback Form.
  • Printed feedback form from any Passenger Service Counters at our Bus Interchanges, North East Line and Downtown Line MRT Stations.
  • Letters can be mailed to SBS Transit Ltd, 205 Braddell Road, Singapore 579701, Attention: Customer Relations Centre.

Lost & Found
  • Lost & Found Assistance at 63837211 which is available throughout bus/train operating hours
  • Online Report

Media Queries and Requests for Corporate Visits, Filming & Photography and Assembly Talks/Learning Journeys

Advertising on our Buses and Interchanges and on the Sengkang/Punggol LRT, North East and Downtown Lines
Shop Space Rental
  • For Bus Interchanges, North East Line, Downtown Line, Sengkang and Punggol LRT, please provide your contact details via the Leasing Query Form.