Renewal And Expansion of Memorandum of Understanding Between SBS Transit, Taipei Rapid Transit Corporation and Metro Consulting Service Ltd

SBS Transit, Taipei Rapid Transit Corporation (TRTC) and Metro Consulting Service Ltd (MCS) have renewed and expanded their Memorandum of Understanding (MOU), signalling a commitment to bolster engineering and maintenance capabilities and enhance rail reliability and customer experience.

The MOU was signed virtually today by SBS Transit Group Chief Executive Officer, Mr Jeffrey Sim, President of TRTC, Mr Huang Ching-shinn and President of MCS, Mr Yu Shih-chien, and witnessed by Chairmen of TRTC and MCS, Mr Chao Shiao-lien, and Mr Hung Yu-ming.

The renewed MOU expands the scope of collaboration among SBS Transit, TRTC and MCS in the areas of rail maintenance practices, emerging technologies, safety and sustainability initiatives, customer experience and operations, and the business development of electric vehicle such as electric buses.

Building on the foundation laid out in their initial MOU, signed in March 2018, the three companies will continue to leverage each other’s competencies and experience though mutual knowledge and technical exchanges, study visits, staff training and the sharing of best practices. These are geared towards enhancing rail engineering and maintenance capabilities while also developing new railway technologies to improve customer experience. 

Mr Jeffrey Sim, Group CEO of SBS Transit, said: “This renewed collaboration reflects our unwavering commitment to providing top-notch rail services and delivering safe, reliable, and delightful journeys for our passengers. Building on the success of our previous MOU, which has already shown tangible results in our rail performance, we believe that by collaborating on more areas together, we can tap into our collective strengths, expertise, and experiences to foster innovation and elevate our service standards.”

Mr Chao Shiao-lien, Chairman of TRTC, said: “Since the signing of our tripartite MOU in 2018, we have harnessed our individual strengths to mutually support one another and gained useful insights from our collective rail operation and maintenance experience. Our combined efforts have enabled us to achieve a level of synergy that is greater than the sum of our individual contributions. Hence, we are pleased to expand our collaboration with SBS Transit to further strengthen our partnership.”

Mr Yu Shih-chien, President of MCS said: “We are pleased to have the opportunity to join forces with two esteemed leaders in the rail transport industry, and we look forward to being strong pillars of support for each other. MCS specialises in offering customised professional rail consultancy services to meet specific technical needs within the industry. On this basis, we hope to strengthen our collaboration, bringing each other mutual benefit and support.”