The punches rained down on his head without warning - all because he declined to hold up an entire busload of passengers for one guy who wanted to finish his cigarette at the bus stop.
Such brutish behaviour is inexcusable - especially since it is causing hurt and injury to people who are just doing their job.
In the first six months of this year, there have already been 18 cases of assault on Bus Captains - more than the 14 in the entire year of 2006. There have been incidents of Bus Captains being slapped, punched and even kicked.
It is for this reason that SBS Transit has decided to launch a campaign to stop Bus Captain abuse. From today, posters will be put up on all of its 16 bus interchanges and 18 terminals. The interior panels of SBS Transit's 2,800 buses will also be installed with the pin-ups to encourage commuters to lend a helping hand to Bus Captains by reporting to the Police any assault that they witness.
SBS Transit Chief Operating Officer, Mr Gan Juay Kiat, said: "Our Bus Captains like anyone else, have the right to work in a safe environment. They should not have to work in fear as they carry out their daily duties. We are dismayed and at disgusted at what some commuters have done to our Bus Captains. Therefore, to protect our Bus Captains, we will take action against their assailants where appropriate."
"While the incidents may not be rampant, they are significant enough to be a cause for concern. We know that there are many good Samaritans out there who have tried to stop such abuse and we thank them for their help. We continue to seek their assistance of all commuters to report such abuses to the Police should they witness any," he said.
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Please refer to the attached poster or visit our website at
http://www.sbstransit.com.sg for details.